Contact us

General contact information

For general inquiries, press inquiries, or inquiries by mail, please use the contact information provided on the BSI or BBK website. The BSI and BBK service centers will be happy to assist you with questions that fall within the jurisdiction of the federal agencies or direct you to the appropriate contact person. The service centers are also available to answer any questions you may have or provide information on current events related to IT security (BSI) and civil protection (BBK). The BSI press office will be happy to answer your questions and provide suggestions for press releases, images and interviews.

Contact information of the reporting points

The contact persons at the reporting points will be happy to help you to use the portal or answer specific questions about registration or reporting forms. Please only use these contact details if you belong to the respective reporting point.

Alliance for Cyber Security (ACS)

If you have any questions about the Alliance, please contact the Service-Center. Further ACS contact information can be found on the Alliance for Cyber Security website.

German Federal Government (Bund)

For questions regarding registration as a german federal authority and the submission of SOFORT and STATISITKEN reports:

Federal Office for Information Security
Unit C 11 - National IT Situation Centre, General Policy and Reporting Point
E-Mail: upbm@bsi.bund.de

If you have any questions about the baseline data collection, please contact us at:

Federal Office for Information Security
Unit S 34 - Federal Government Auditing
E-Mail: pruefkoordination@bsi.bund.de (preferably by E-Mail)
Telephone: (+49) 0228 99 9582 - 8055

Federal Office for Information Security
Federal CISO
E-Mail: cisobund@bsi.bund.de

Cyber Security Network (CSN)

If you have any questions about the CSN, the BSI Service-Center and the CSN website will help you.

Critical infrastructures (KRITIS)

Federal Office for Information Security
KRITIS Office
Telephone: +49 (0)228 99 9582 6166
Fax: +49 (0)228 99 10 9582 6166
E-Mail: kritische.infrastrukturen@bsi.bund.de

Further information on S/MIME certificates or PGP keys can be found on the BSI website.

Aviation Security (LuSi)

Federal Office for Information Security
LuSi office

Further information can be found on our website.